Is Xfinity or Comcast internet down, not working or undergoing an outage today in 2023? [Cont. updated]


Xfinity is one of the best-known names in the business of Internet and Home Phone services in the United States. The company is part of the giant Comcast conglomerate.

Xfinity and Comcast seek to offer internet plans that fit all budgets. Through the ‘Affordable Connectivity Program (ACP)’, they even bring free internet to some low-income homes.

Many customers currently rely on these services to stay connected. However, if the past year is anything to go by, the company isn’t immune to partial or total outages.


To help you know if your connection failures are due to an outage, this tracker will be updated periodically whenever Xfinity or Comcast internet services are down or not working throughout 2023.

Following are some instructions that’ll help you go through this tracker easily:

  • This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason.
  • The outage reports highlighted in this tracker are based on user reports on social media platforms like Twitter & Reddit, along with Downdetector – a platform that monitors real-time problems and outages in popular services.
  • The time of the update is mentioned in IST and is in 24-hour format. Also note, the text updates will show up in ascending order with the latest coming at the bottom.

    That’s all for the instructions.
    Note: Our team is trying hard to keep this tracker updated with all the latest info. However, if & when you feel something is missing, wrong, or should be added, do not hesitate to tip us in the comments or through email.

    Incidents of service outage

    Update 26 [Sep. 07; 18:27]: The recent outage appears to have been resolved.

    Update 25 [Sep. 06; 12:04]: Internet outage reported by some users (1,2,3,4,5,6).

    Update 24 [Aug. 31; 17:44]: Internet outage has been resolved.

    Update 23 [Aug. 30; 12:05]: Service outage reported by some users (1,2,3).

    Update 22 [Aug. 25; 11:14]: Internet outage reported by some users.

    a. [17:56]: Internet outage has been resolved.

    Update 21 [Aug. 24; 16:43]: Some users reported internet outage of more than 12 hours.

    Update 20 [Aug. 23; 11:47]: New internet outage reported (1, 2) by some.

    Update 19 [Aug. 22; 09:45]: Service outage reported by some users (1,2,3).

    Update 18 [Aug. 11; 09:45]: Fios internet issues apparently solved.

    Update 17 [Aug. 10; 14:50]: More users reported internet issues today (1, 2, 3, 4).

    Update 16 [Aug. 9; 15:05]: Internet down due to alleged unannounced maintenance.

    Update 15 [Aug. 3; 12:07]: New internet service outage acknowledged (1, 2).

    a. [16:05]: Fios internet outage apparently fixed.

    Update 14 [Jul. 28; 14:29]: Max missing from Xfinity plans for some.

    Update 13 [Jul. 27; 10:18]: New internet outage reported by more users (1, 2)

    Update 12 [Jul. 26; 14:55]: Some users will have to wait days for the fix to the internet outage (1, 2).

    Update 11 [Jul. 25; 12:14]: Some facing another internet outage of hours (1, 2).

    Update 10 [Jul. 24; 17:01]: Internet outage from a few hours ago already fixed.

    Update 9 [Jul. 21; 11:30]: Service down for multiple users (1,2,3,4).

    a. [16:26]: Xfinity internet again available in affected areas.

    Update 8 [Jun. 21; 09:00]: Xfinity email service outage resolved.

    Update 7 [Jun. 20; 16:47]: Xfinity email service down or unavailable (404 error) (1, 2).

    Update 6 [Jun. 2; 12:08]: Xfinity internet services down or not working for some.

    a. [16:30]: Latest reported outage already fixed for those affected.

    Update 5 [Jan. 26; 14:24]: Service (1, 2, 3) down or not working for some.

    a. [18:00]: The recent outage appears to have been fixed.

    Update 4 [Jan. 19; 13:29]: Downdetector convey the outage is resolved.

    Update 3 [Jan. 18; 10:54]: Fresh reports (1, 2, 3) indicate Xfinity outage.

    Update 2 [Jan. 11; 08:35]: Service down in multiple areas (1,2,3,4).

    a. [18:39]: Recent outage appears to have been resolved now.

    Update 1 [Jan. 10; 12:53]: Service reportedly down or not working for some.

    Featured Image: Comcast

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